Privacy Policy | Webrizen

This Privacy Policy explains how Webrizen ("we," "us," or "our"), a web development studio based in Siliguri, West Bengal, India, collects, uses, protects, and discloses information that we gather through our website, https://webrizen.com, and through the use of our Services, which include web development, SaaS products, and educational resources.

We are committed to respecting your privacy and protecting your personal data. We will never sell your personal information.

1Introduction

This policy applies to all visitors, clients, and users of our Services ("Users"). By using our Services, you consent to the data practices described in this policy. If you have any questions or concerns about how we handle your data, please contact us immediately using the details provided in Section 10.

2Data We Collect

We collect two main types of data: Personal Data and Non-Personal Data.

APersonal Data

This is information that can be used to identify you directly or indirectly. We collect this data when you voluntarily provide it, such as when you:

•Contact Us/Inquire about Services: Name, Email Address, Phone Number (optional), and the content of your message.
•Purchase a Digital Product or Service: Billing Name, Email Address, Payment Information (handled securely by our payment processor, we do not store full card details).
•Sign Up for a SaaS Product/Live Class: Name, Email Address, and (optionally) user authentication data via third-party services like Clerk.
•Download Free Resources (e-books, templates): Name and Email Address.

BNon-Personal Data (Usage Data)

This information is automatically collected when you access and use the website. This data is generally anonymous and cannot be used to identify you personally.

•Device Information: IP Address, browser type and version, operating system.
•Usage Information: Pages viewed, time spent on pages, referral sources, and clickstream data (collected via tools like Google Analytics).

3How We Use Your Information

We use the data we collect for the following legitimate business purposes:

Purpose	Description	Legal Basis (GDPR Principle)
Service Delivery	To provide Custom Development, SaaS access, and fulfill product orders.	Contractual Necessity
Communication	To respond to inquiries, send service updates, and manage client relationships.	Legitimate Interest / Consent
Marketing & Promotions	To send promotional emails about new products, services, or free resources, only with your consent.	Consent
Improvement	To analyze website traffic and user behavior to optimize the website and improve our Services (using Google Analytics).	Legitimate Interest
Security & Legal	To protect against fraud, enforce our Terms and Conditions, and comply with legal requirements in India.	Legal Obligation

4Cookies & Tracking

•Cookies: Our website uses "cookies" to enhance your browsing experience. Cookies are small data files placed on your device. We use them to remember your preferences, track user sessions, and gather general analytics data.
•Tracking Technologies: We use Google Analytics to understand how our users interact with the site. This service uses cookies and other technologies to collect and analyze usage information.
•Management: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5Data Sharing & Third Parties

We treat your data with confidentiality and do not sell your personal data to third parties. We only share your data in limited circumstances:

•
Service Providers: We share necessary data with trusted third-party vendors who perform services on our behalf, such as:
- -Payment Processors: To securely handle payment transactions (e.g., Stripe, Razorpay).
- -Authentication Services: Tools like Clerk to manage secure user logins for SaaS products.
- -Analytics Providers: Services like Google Analytics for traffic analysis.
•Legal Compliance: We may disclose your information if required to do so by Indian law (e.g., IT Act, 2000), or in response to valid requests by public authorities.
•Business Transfers: If the Studio is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred, provided the new entity agrees to adhere to this Privacy Policy.

6Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by Indian law.

•Client Data (Custom Development): Retained for the duration of the contractual relationship and for a reasonable period thereafter to address any legal or audit requirements.
•Marketing Data (Email Subscribers): Retained until you unsubscribe, at which point it is promptly removed or anonymized.

7Security Practices

We take reasonable and appropriate technical and organizational measures to protect your Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

•Encryption: We use Secure Socket Layer (SSL) encryption for data transmission to protect your information online.
•Access Control: Access to sensitive data is restricted to employees who need the information to perform their job duties.
•Payment Security: We do not store sensitive payment card details; they are securely processed by third-party payment gateways compliant with industry standards.

8Your Rights (Indian & Global Users)

As a user, you have the following rights regarding your Personal Data. To exercise any of these rights, please contact us at the email provided below.

Right	Description
Right to Access	You have the right to request copies of the Personal Data we hold about you.
Right to Rectification	You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure (Right to be Forgotten)	You have the right to request that we erase your Personal Data, under certain conditions (e.g., when it is no longer needed).
Right to Object/Restrict Processing	You have the right to object to or request the restriction of processing your Personal Data, under certain conditions.
Right to Withdraw Consent	If processing is based on your consent, you have the right to withdraw that consent at any time.

For Indian Users: Your rights are protected under the IT Act, 2000 and related rules. We commit to addressing any data grievance within the prescribed timeframes.

9Policy Updates

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

10Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to our dedicated Data Protection point of contact:

Webrizen

Siliguri, West Bengal, India

Email: webrizen@gmail.com